Privacy & Security

Luck 7 Privacy Policy — Your Information Is Safe With Us

Luck 7 is committed to protecting your personal information. This Privacy Policy clearly explains what data we collect, how it is used, and what rights you have.

Last Updated: January 2026 SSL Encrypted Compliance with International Standards
Our Promise
How Luck 7 Protects Your Data
We believe your privacy is a fundamental right
End-to-End Encryption
All your personal data and transactions are secured with SSL/TLS encryption. No one outside can view or steal your information.
Your data is never sold
Luck 7 never sells your personal information to third parties. Your data is used solely to improve our services and operate the platform.
You're in Control
You can request to view, correct, or delete your information at any time. You have full rights to give or withdraw consent for how your data is used.
Secure Data Storage
Our servers operate in compliance with international security standards. Regular security tests and audits are conducted to keep your information protected at all times.
Minimal Data Collection
We only collect information that is strictly necessary to provide our services. We do not collect personal data beyond what is required.
Marketing Opt-Out
You can opt out of promotional emails or SMS at any time. Your preferences are our top priority.
Important: By using the Luck 7 platform, you are deemed to have accepted this Privacy Policy. If you have any questions before reading, please contact us.

1 Introduction

Luck 7 (hereinafter referred to as "we", "our", or "the Platform") is an internationally licensed online betting and gaming platform operating at luck7.ws. We take our members' privacy seriously and have established this Privacy Policy ("Policy") so you have a clear understanding of how we handle your personal information.

This Privacy Policy applies to the Luck 7 website, mobile application, and all related digital services. By creating an account, logging in, or using any of our services, you agree to this Privacy Policy.

We comply with international data protection standards and regularly review this policy to ensure your information remains fully secure. At Luck 7, your privacy is not a commodity — it is our core responsibility.

2 What information is collected

Luck 7 collects the following types of information to provide you with our services. We only collect what is necessary.

A) Information You Provide Directly

Information you provide during registration and identity verification:

Data Type Why It Is Collected
Full Name Account Identity & KYC Verification
Date of Birth Age Verification (to confirm 18+)
Mobile Number / Email Contact & Account Security
Address Identity Verification & Regulatory Requirements
National ID / Passport Identity Verification (KYC)
Payment Information Deposit & Withdrawal Process

B) Automatically Collected Information

Certain information is collected automatically while you use the platform:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Time spent on each page of the platform
  • Betting & Gaming Activity History
  • Login time and location (for security purposes only)

C) Information Received from Third Parties

In some cases, additional information may be received from payment providers or identity verification services. This information is used solely for fraud prevention and legal compliance.

3 How Your Information Is Used

Luck 7 uses your information only for the purposes listed below. We never use your data beyond those purposes without your consent.

  • Account Management: For registration, login, and profile management.
  • Payment Processing: To process deposits and withdrawals securely.
  • Identity Verification (KYC): To fulfill legal obligations and prevent fraud.
  • Customer Support: To address your complaints and queries.
  • Security: To detect authorized logins and identify suspicious activity.
  • Legal Compliance: To meet regulatory requirements and comply with AML policies.
  • Service Improvement: For analytics to improve your platform experience.
  • Promotions: To send you relevant offers, with your consent.
Our Commitment: Luck 7 never uses your data to make automated decisions without your consent that could directly harm you.

4 Who Your Information Is Shared With

Luck 7 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

Permitted Sharing:

  • Payment Providers: Payment services such as bKash, Nagad, Rocket, or bank transfers to complete transactions.
  • KYC Services: Authorized third parties for identity verification purposes.
  • Legal Authority: Relevant authorities under court order or legal obligation.
  • Security Experts: To assist in investigating cyberattacks or fraudulent activity.
  • Auditor: For independent financial and security audits.
What we don't do: Your information is never sold or transferred to advertisers, data brokers, or any third party for commercial purposes.

Whenever data is shared with third parties, we ensure they follow the same standard of privacy policy and keep your information secure.

5 Cookie Policy

Luck 7's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.

Cookies we use:

  • Essential Cookies: To maintain login sessions and platform security. The platform cannot function properly without these.
  • Functional Cookies: To remember your preferences such as language and settings.
  • Analytics Cookies: To understand which pages are used most and improve our services.
  • Security Cookies: To detect fraudulent activity and unusual login attempts.
Cookie Controls: You can delete or block cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

6 How Long Your Data Is Retained

Luck 7 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account Information 5 Years After Account Closure
Transaction History Minimum 7 years (as required by law)
KYC Documents 5 Years After Account Closure
Customer Support Conversations 3 Years
Login Logs & Security Data 1 Year
Marketing Preferences Until consent is withdrawn

After the specified retention period, your data is securely deleted or anonymized so that you can no longer be identified.

7 Your Data Rights

As a Luck 7 member, you have several important rights over your own data. Contact us to exercise any of these rights.

Your Rights
Your 6 Core Data Rights
Right to Access
You can request to view the information we hold about you at any time.
Right to Rectification
You have the full right to request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request the deletion of your data (the "right to be forgotten").
Right to Restrict Processing
Under certain circumstances, you may request that processing of your data be temporarily restricted.
Right to Portability
You have the right to export your data in a readable format.
Right to Object
You have the right to object to the use of your information for marketing or any specific purpose.
To Exercise Your Rights: To exercise any of your rights support@luck7.wsto send us an email. We aim to respond within 30 business days.

8 Protection of Minors' Data

Luck 7 is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. Age is verified during registration and confirmed again through the KYC process.

If we become aware that a minor has created an account on our platform, that account will be closed immediately and all associated data will be deleted.

A note for parents: If you suspect your child has created an account on Luck 7, please contact us immediately at support@luck7.wsto get in touch.

9 Third-Party Links & Services

The Luck 7 platform may at times connect with third-party payment gateways or verification services. These third parties have their own privacy policies and are solely responsible for how they collect and use your information.

We apply strict standards when selecting payment providers and only work with accredited, secure service providers. However, Luck 7 is not responsible for the protection of your information on third-party platforms.

Note: Before using any third-party service, please review their privacy policy.

10 Security Measures

Luck 7 applies industry-standard security measures to protect your data. Our security framework consists of the following layers:

  • SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Restricted Access Policy: Only authorized personnel have access to your information.
  • Data Backup: Regular backups to prevent data loss.

While we strive to maintain the highest level of security, no online system can guarantee 100% protection. If you notice any suspicious activity on your account, please notify us immediately.

You can help too: Use a strong password, never share your login credentials with anyone, and always end your session after logging in from an unfamiliar device.

11 Changes to the Privacy Policy

Luck 7 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or via an in-platform notification at least 7 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the latest update will always be displayed at the top of this page.

To view previous versions of the Privacy Policy, please contact our support team.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

We aim to respond to all data-related requests within 30 business days. For urgent security issues, we respond within 24 hours.

This Privacy Policy was last updated in January 2026. © 2026 Luck 7 — All rights reserved.

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