1 Introduction
Luck 7 (hereinafter referred to as "we", "our", or "the Platform") is an internationally licensed online betting and gaming platform operating at luck7.ws. We take our members' privacy seriously and have established this Privacy Policy ("Policy") so you have a clear understanding of how we handle your personal information.
This Privacy Policy applies to the Luck 7 website, mobile application, and all related digital services. By creating an account, logging in, or using any of our services, you agree to this Privacy Policy.
We comply with international data protection standards and regularly review this policy to ensure your information remains fully secure. At Luck 7, your privacy is not a commodity — it is our core responsibility.
2 What information is collected
Luck 7 collects the following types of information to provide you with our services. We only collect what is necessary.
A) Information You Provide Directly
Information you provide during registration and identity verification:
| Data Type | Why It Is Collected |
|---|---|
| Full Name | Account Identity & KYC Verification |
| Date of Birth | Age Verification (to confirm 18+) |
| Mobile Number / Email | Contact & Account Security |
| Address | Identity Verification & Regulatory Requirements |
| National ID / Passport | Identity Verification (KYC) |
| Payment Information | Deposit & Withdrawal Process |
B) Automatically Collected Information
Certain information is collected automatically while you use the platform:
- IP Address & Device Type
- Browser Type & Operating System
- Time spent on each page of the platform
- Betting & Gaming Activity History
- Login time and location (for security purposes only)
C) Information Received from Third Parties
In some cases, additional information may be received from payment providers or identity verification services. This information is used solely for fraud prevention and legal compliance.
3 How Your Information Is Used
Luck 7 uses your information only for the purposes listed below. We never use your data beyond those purposes without your consent.
- Account Management: For registration, login, and profile management.
- Payment Processing: To process deposits and withdrawals securely.
- Identity Verification (KYC): To fulfill legal obligations and prevent fraud.
- Customer Support: To address your complaints and queries.
- Security: To detect authorized logins and identify suspicious activity.
- Legal Compliance: To meet regulatory requirements and comply with AML policies.
- Service Improvement: For analytics to improve your platform experience.
- Promotions: To send you relevant offers, with your consent.
4 Who Your Information Is Shared With
Luck 7 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
Permitted Sharing:
- Payment Providers: Payment services such as bKash, Nagad, Rocket, or bank transfers to complete transactions.
- KYC Services: Authorized third parties for identity verification purposes.
- Legal Authority: Relevant authorities under court order or legal obligation.
- Security Experts: To assist in investigating cyberattacks or fraudulent activity.
- Auditor: For independent financial and security audits.
Whenever data is shared with third parties, we ensure they follow the same standard of privacy policy and keep your information secure.
5 Cookie Policy
Luck 7's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.
Cookies we use:
- Essential Cookies: To maintain login sessions and platform security. The platform cannot function properly without these.
- Functional Cookies: To remember your preferences such as language and settings.
- Analytics Cookies: To understand which pages are used most and improve our services.
- Security Cookies: To detect fraudulent activity and unusual login attempts.
6 How Long Your Data Is Retained
Luck 7 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 Years After Account Closure |
| Transaction History | Minimum 7 years (as required by law) |
| KYC Documents | 5 Years After Account Closure |
| Customer Support Conversations | 3 Years |
| Login Logs & Security Data | 1 Year |
| Marketing Preferences | Until consent is withdrawn |
After the specified retention period, your data is securely deleted or anonymized so that you can no longer be identified.
7 Your Data Rights
As a Luck 7 member, you have several important rights over your own data. Contact us to exercise any of these rights.
8 Protection of Minors' Data
Luck 7 is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. Age is verified during registration and confirmed again through the KYC process.
If we become aware that a minor has created an account on our platform, that account will be closed immediately and all associated data will be deleted.
9 Third-Party Links & Services
The Luck 7 platform may at times connect with third-party payment gateways or verification services. These third parties have their own privacy policies and are solely responsible for how they collect and use your information.
We apply strict standards when selecting payment providers and only work with accredited, secure service providers. However, Luck 7 is not responsible for the protection of your information on third-party platforms.
10 Security Measures
Luck 7 applies industry-standard security measures to protect your data. Our security framework consists of the following layers:
- SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & Intrusion Detection: To prevent unauthorized access.
- Regular Security Audits: Regular audits conducted by independent third-party experts.
- Restricted Access Policy: Only authorized personnel have access to your information.
- Data Backup: Regular backups to prevent data loss.
While we strive to maintain the highest level of security, no online system can guarantee 100% protection. If you notice any suspicious activity on your account, please notify us immediately.
11 Changes to the Privacy Policy
Luck 7 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or via an in-platform notification at least 7 days in advance.
Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the latest update will always be displayed at the top of this page.
To view previous versions of the Privacy Policy, please contact our support team.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
- Email: support@luck7.ws
- Live Chat: Log in to the platform and reach us via 24/7 live chat
- Help Center: Get answers to common questions
We aim to respond to all data-related requests within 30 business days. For urgent security issues, we respond within 24 hours.
This Privacy Policy was last updated in January 2026. © 2026 Luck 7 — All rights reserved.
Your privacy is guaranteed — get started now!
Your information is completely secure at Luck 7. Register today and enjoy betting with peace of mind.
Register Now Get Help